In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution Entity:
Porto Consumer Arbitration Center
arbitral tribunal
R. de Damião de Góis 31 store 6, 4050-225 Porto
Tel: +351 22 550 8349 | +351 22 502 97 91
Fax: +351 22 502 61 09
Email: cicap@cicap.pt
https://cicap.pt
More information at Consumer Portal
www.consumidor.pt